Refund & Cancellation Policy
Avigyah Refund Policy
At Avigyah, we prioritize your satisfaction and strive to ensure you have a positive shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.
1. Eligibility for Refunds:
- Items must be returned within 7 days of the purchase date.
- Items must be unused, unworn, and in the same condition as received.
- Items must be in the original packaging with all tags and labels attached.
- A proof of purchase or receipt is required.
2. Non-Refundable Items:
- Items on sale or clearance.
- Custom or personalized orders.
- Gift cards.
3. Process for Refunds:
- Contact our customer service team at avigyahofficial12@gmail.com to initiate a return.
- Provide your order number and details about the product you wish to return.
- Once your return is approved, you will receive instructions on how to send your item back to us.
4. Shipping:
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Processing Refunds:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
6. Exchanges:
- If you need to exchange an item for a different size or style, please contact us at avigyahofficial12@gmail.com
- The same conditions for returns apply to exchanges.
7. Damaged or Defective Items:
- If you received a damaged or defective item, please contact us immediately at avigyahofficial12@gmail.com
- We will arrange for a replacement or a full refund, including any shipping costs.
8. Contact Us: If you have any questions or concerns about our refund policy, please contact us at:
- Email: avigyahofficial12@gmail.com