Refund & Cancellation Policy

Avigyah Refund Policy

At Avigyah, we prioritize your satisfaction and strive to ensure you have a positive shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds:

  • Items must be returned within 7 days of the purchase date.
  • Items must be unused, unworn, and in the same condition as received.
  • Items must be in the original packaging with all tags and labels attached.
  • A proof of purchase or receipt is required.

2. Non-Refundable Items:

  • Items on sale or clearance.
  • Custom or personalized orders.
  • Gift cards.

3. Process for Refunds:

  • Contact our customer service team at  avigyahofficial12@gmail.com to initiate a return.
  • Provide your order number and details about the product you wish to return.
  • Once your return is approved, you will receive instructions on how to send your item back to us.

4. Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Processing Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

6. Exchanges:

  • If you need to exchange an item for a different size or style, please contact us at avigyahofficial12@gmail.com
  • The same conditions for returns apply to exchanges.

7. Damaged or Defective Items:

  • If you received a damaged or defective item, please contact us immediately at avigyahofficial12@gmail.com
  • We will arrange for a replacement or a full refund, including any shipping costs.

8. Contact Us: If you have any questions or concerns about our refund policy, please contact us at:

  • Email: avigyahofficial12@gmail.com